Product Information
What age range are Little Lane products suitable for?
Little Lane products are specially formulated for children aged 2-12 years. However, many parents tell us they love using our gentle products on their babies and teenagers too, we just recommend a patch test on children under 2.
Our sulphate-free, gentle formulas are designed for delicate scalps and developing hair.
Are your products safe for sensitive skin?
Absolutely! We've created our products with sensitive skin in mind. All Little Lane products are dermatologically tested, free from harsh chemicals, and formulated with gentle ingredients that won't irritate delicate scalps.
If your child has particularly sensitive skin or allergies, we recommend doing a patch test first.
Are your products sulphate-free?
Yes, all Little Lane products are 100% sulphate-free.
We believe children's haircare should clean effectively without stripping natural oils, which is why we use gentle cleansing ingredients instead of harsh sulphates.
What makes your products different from other children's haircare brands?
Little Lane products are created by a professional hairdresser with 18 years of experience and a mum of three. Each product is specifically formulated for children's unique hair needs, whether that's curls, tangles, or head lice.
We use Australian-made, cruelty-free formulations with natural ingredients that actually work—because we understand that parents don't have time for products that don't deliver results.
Do you test on animals?
Never. Little Lane is proudly cruelty-free. We do not test on animals and only partner with suppliers who share our commitment to cruelty-free practices.
Hair Type Specific
Which products are best for my child's curly hair?
For curly hair, we recommend our Curl Enhancing Shampoo paired with our Curl Defining Cream. For extra hydration and definition, add our Curl Refresher Spray to revive curls between washes. Our Curly Bundle contains all three products at a special price.
How often should I wash my child's hair?
This depends on your child's hair type, activity level, and age.
For most children, 1-3 times per week is ideal. Curly hair typically needs less frequent washing (1-2 times weekly) to prevent dryness, while fine hair or active children who sweat more might need more frequent washing.
Our gentle formulas won't strip natural oils even with regular use.
What's the best way to detangle my child's hair?
For pain-free detangling:
1) Apply our Detangling Spray to dry or damp hair
2) Use a wide-tooth comb or detangling brush
3) Start from the ends and work your way up
4) Be patient and gentle.
For extremely tangled hair, apply a small amount of conditioner first, then the detangling spray for maximum slip.
How long does the head lice treatment take to work?
Our head lice treatment starts working immediately on contact. The most important part of eliminating head lice is physically removing them from the hair.
Our treatment and shampoo work to stun the lice and break their bond from the hair shaft, but it's essential to remove them with our comb to truly break the cycle.
For best results, follow up with a second application 2-4 days later to catch any newly hatched lice. You may need to repeat this process until all lice and eggs are completely gone.
Most families see complete resolution after 2-3 treatment cycles when following our recommended protocol.
Can I use the curly hair products on straight hair?
While our curly hair products are specifically formulated for curly textures, many parents find they work wonderfully on straight hair that needs extra moisture.
The Curl Defining Cream can be used sparingly on straight hair as a light moisturiser and frizz controller.
Orders & Shipping
How long will my order take to arrive?
We are so excited for you to get your order as quickly as possible so aim to have your products packed and sent off within 24 hours.
Standard shipping within Australia typically takes 3-7 business days. Express shipping (1-3 business days) is available at checkout for an additional fee. Please note that delivery to remote areas may take longer.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $100 within Australia.
Can I track my order?
Absolutely. Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey to your door.
Do you ship internationally?
Currently, we ship within Australia only.
What is your return policy?
We want you to be completely satisfied with your Little Lane purchase. If you have unopened products that you'd like to return, we're happy to provide a full refund.
If you've tried a product and found it's not suitable for your child's hair, we understand that every child is unique. In this case, we can exchange it for a different product that might better meet your needs.
To initiate either a return or exchange, please contact us at help@littlelane.com.au within 14 days of receiving your order. We'll guide you through the simple process to ensure you find the perfect haircare solution for your little one.
Other inquiries? Let's chat
Send us an email to tell us what's up and someone from our Customer Care team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hello@littlelanehaircare.com